• Maya Grossman

Words Matter, Empower Others With Your Words

When I left my first leadership role


I wrote a thank you letter to every one of my employees.


It was a personal note where I complimented their strengths


and praised the work they have done.


I spent 4.5 years with many of the team members and


wanted to make sure they knew I appreciate them.


3 years later I dropped by the office for a visit.


As I was greeting different team members I noticed one of


my employees had that card pinned to their board.


When I asked them about it they smiled and said that letter


was the nicest thing anyone had told them.


They kept that letter to motivate themselves to do better.


I got goosebumps when I heard that. I never thought my


thank you note could have such an impact on someone.


At that moment I realized just how much words matter and


decided I'll never wait for a big event like a departure to give


someone a compliment.


Next time your team member, your employee or your


manager delivers results - recognize their achievement.


Compliment them for a job well done.


People learn from feedback, but they only take action to


improve when they believe in themselves.


Words matter, empower others with your words.

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