• Maya Grossman

Words Matter, Empower Others With Your Words

When I left my first leadership role

I wrote a thank you letter to every one of my employees.

It was a personal note where I complimented their strengths

and praised the work they have done.

I spent 4.5 years with many of the team members and

wanted to make sure they knew I appreciate them.

3 years later I dropped by the office for a visit.

As I was greeting different team members I noticed one of

my employees had that card pinned to their board.

When I asked them about it they smiled and said that letter

was the nicest thing anyone had told them.

They kept that letter to motivate themselves to do better.

I got goosebumps when I heard that. I never thought my

thank you note could have such an impact on someone.

At that moment I realized just how much words matter and

decided I'll never wait for a big event like a departure to give

someone a compliment.

Next time your team member, your employee or your

manager delivers results - recognize their achievement.

Compliment them for a job well done.

People learn from feedback, but they only take action to

improve when they believe in themselves.

Words matter, empower others with your words.

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