Maya Grossman
Words Matter, Empower Others With Your Words
When I left my first leadership role
I wrote a thank you letter to every one of my employees.
It was a personal note where I complimented their strengths
and praised the work they have done.
I spent 4.5 years with many of the team members and
wanted to make sure they knew I appreciate them.
3 years later I dropped by the office for a visit.
As I was greeting different team members I noticed one of
my employees had that card pinned to their board.
When I asked them about it they smiled and said that letter
was the nicest thing anyone had told them.
They kept that letter to motivate themselves to do better.
I got goosebumps when I heard that. I never thought my
thank you note could have such an impact on someone.
At that moment I realized just how much words matter and
decided I'll never wait for a big event like a departure to give
someone a compliment.
Next time your team member, your employee or your
manager delivers results - recognize their achievement.
Compliment them for a job well done.
People learn from feedback, but they only take action to
improve when they believe in themselves.
Words matter, empower others with your words.